INSPECTION, EVALUATION & QUOTING
All units received by Litre Service, Inc. are inspected and assessed, referencing factory specifications and specific customer requests. We compile a quote detailing repair summary, estimated cost and estimated turnaround time. After receiving a Purchase Order, we begin our reconditioning process. Should the decision be made not to proceed with repairs as quoted, Litre will pay for return shipping.
Cylinders, Dashers & Beater Bars are carefully packaged and shipped in sturdy wooden crates for your convenience. Litre Service, Inc. provides tracking information for all packages once they've left our facility. Should the need arise, empty crates are available upon request. We will provide all necessary screws, hold-downs & instructions for secure transportation. Litre is capable of making all shipping arrangements; both to and from our facility.
All units must be repairable within manufacturer's specification in order for Exchange quote to be valid. Litre Service, Inc. must receive exchange unit(s) within 20 days from shipment of our inventory units. If these conditions are not met, a price for purchasing our exchange unit will be generated and sent.
Litre Service, Inc.-provided equipment carries the same warranty as OEM equipment.
All new customers are asked to submit a general credit application. Once references have been checked, Litre will determine an appropriate Payment Term and will send a contract stating such, as well as payment expectations.
Litre Service, Inc. accepts payment via check, electronic funds transfer, PayPal and credit card transaction. Please note a 3.49% Service Fee will be added for all credit card and PayPal transactions.
Our Mission is to provide a quality management system that:
- Promotes quality products and services with processes that consistently meet customer's expectations; governmental and regulatory requirements.
- Commits to continual improvement through the establishment, monitoring, and analysis of performance to our corporate goals and objectives.